Reliable Staffing for Long Term Care Homes

Ensure consistent care with credentialed professionals ready to support your residents and team.

Long-term care homes are the foundation of elder care and extended medical support across Canada.

These facilities provide housing, healthcare, and daily assistance to seniors and individuals who can no longer live independently.

The quality of care in these homes depends entirely on the professionals who deliver it.

Goodwill Staffing and Recruitment is a healthcare staffing agency dedicated to solving workforce shortages in long-term care homes.

We focus on supplying qualified nurses, personal support workers, and allied health professionals who can meet your standards. 

Our mission is to keep care consistent, safe, and compassionate by placing the right people in the right roles.

At Goodwill, we address the staffing gaps in the long-term care home sector by bringing the most qualified professional to your facility.

There are many staffing agencies in Canada but we are the leading figure in healthcare staffing.

Don’t miss a chance to work with us. 

Get in touch with us now

Why Staffing Matters in Long-Term Care

Long-term care homes operate differently from hospitals or clinics. Residents are individuals who live in these facilities for extended periods, sometimes for the rest of their lives. This reality creates unique staffing challenges.

A stable workforce is critical because:

  • Residents need continuity of care, not a rotating door of caregivers.

  • Families expect their loved ones to receive daily attention without compromise.

  • Staff who are overworked or unsupported face burnout, which leads to higher turnover.

  • Regulatory agencies hold facilities accountable for meeting safe staffing levels.

  • In most cases, patients grow to become fond of caregivers and vice-versa. Therefore, frequent staffing is not a good idea.

When staffing levels drop, the risks increase immediately. Missed care tasks, delayed assistance, and reduced supervision put residents at risk.

Families lose confidence. Staff morale declines. Over time, the reputation of the facility suffers.

Goodwill Staffing and Recruitment steps in to prevent these outcomes. This is where we step in by recruiting the best hands for your care home.

In addition, we help your facility maintain stability, reduce turnover, and protect resident well-being.

Reliable Staffing for Long Term Care Homes

Ensure consistent care with credentialed professionals ready to support your residents and team.

Specialized Support for Long-Term and Continuing Care

 

The Professionals We Provide

We match long-term care homes with trained and experienced professionals. Every candidate undergoes a rigorous selection process, including background checks, license verification, and skills assessments.

This is why you can always trust us to deliver beyond your expectations.

Here are the various professionals we send your way.

Registered Nurses (RNs)

RNs serve as leaders within long-term care homes. They supervise staff, oversee medication administration, and manage care plans for residents with complex needs. 

Their presence ensures safety, compliance, and quality of care.

Licensed Practical Nurses (LPNs)

LPNs provide hands-on support, monitoring resident health, reporting changes, and assisting with treatments. They are essential to daily operations, bridging the gap between support staff and registered nurses.

Personal Support Workers (PSWs) and Nurse Aides

These professionals are the backbone of long-term care. They assist residents with personal hygiene, meals, mobility, and social engagement. Their work directly impacts comfort and dignity.

Allied Health Professionals

Long-term care homes also require specialists such as physiotherapists, occupational therapists, and respiratory therapists. These professionals support rehabilitation, mobility, and respiratory care, which are essential for maintaining quality of life.

Administrative and Support Staff

Behind every effective care team is strong administrative support. We also provide staff who handle scheduling, records management, and other operational needs.

By offering a broad pool of professionals, Goodwill ensures that every aspect of resident care is covered.

Flexible Staffing Options

No two long-term care homes face the exact same challenges. Some facilities need emergency coverage for sick calls.

Others require steady contract staff for months at a time. Many look for permanent hires to reduce reliance on temporary workers.

Goodwill Staffing and Recruitment provides solutions that adapt to these situations:

  1. Temporary staffing – Ideal for filling immediate gaps, vacation leaves, or sudden increases in resident demand.
  2. Contract placements – Suitable for medium-term needs such as maternity leaves, seasonal fluctuations, or project-based assignments.
  3. Permanent recruitment – For facilities ready to invest in long-term workforce stability.

This flexibility allows facilities to maintain quality care while controlling costs and reducing pressure on existing staff.

Staffing Options to Fit Every Care Home

Temporary Staffing

Ideal for covering leaves, peak seasons, or urgent shifts

Permanent Placement

Hire full-time staff supported by our recruitment and credentialing team

Contract To Hire

Try out candidates before offering a permanent role

Travel Nursing

Fill gaps across provinces with experienced mobile talent

Telehealth Support

Secure, confidential remote healthcare access for timely consultations, diagnoses, and treatment plans from home

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Compassionate, Reliable, and Compliant

Flexible Staffing Options

No two long-term care homes face the exact same challenges. Some facilities need emergency coverage for sick calls.

Others require steady contract staff for months at a time. Many look for permanent hires to reduce reliance on temporary workers.

Goodwill Staffing and Recruitment provides solutions that adapt to these situations:

  • Temporary staffing – Ideal for filling immediate gaps, vacation leaves, or sudden increases in resident demand.

     

  • Contract placements – Suitable for medium-term needs such as maternity leaves, seasonal fluctuations, or project-based assignments.

     

  • Permanent recruitment – For facilities ready to invest in long-term workforce stability.

     

This flexibility allows facilities to maintain quality care while controlling costs and reducing pressure on existing staff.

 

Trusted by Healthcare Leaders Nationwide

Credentialed Professionals, Screened & Vetted

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Rapid Placement Across Canada

Flexible, Client-Focused Solutions

24/7 Support and Response Times

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Challenges in Long-Term Care Staffing

The long-term care sector faces unique workforce challenges. Becoming aware of these challenges is the first step toward solving them.

  • High turnover rates – Staff burnout and emotional strain lead to frequent resignations.

     

  • Aging workforce – Many current caregivers are approaching retirement, creating a growing gap.

     

  • Increasing demand – Canada’s senior population is expanding rapidly, which increases staffing needs.

     

  • Regulatory pressure – Facilities must meet provincial staffing requirements or face penalties.

     

  • Limited talent pool – Competition for highly-qualified nurses and support workers is fierce across the healthcare system.

     

Goodwill Staffing and Recruitment was created to address these challenges head-on. We expand access to qualified candidates and deliver them where they are needed most.

Why Work With Us

Long-term care homes choose Goodwill Staffing and Recruitment because we go beyond filling empty shifts. We provide a dependable partnership that helps facilities thrive.

Our value lies in:

  • Speed – We respond quickly to urgent staffing needs to prevent care disruptions.

     

  • Quality – Every candidate is screened, credentialed, and experienced in long-term care.

     

  • Flexibility – Facilities can choose temporary, contract, or permanent solutions.

     

  • Cost savings – We help reduce overtime, minimize turnover, and prevent the expenses tied to chronic shortages.

     

  • Resident impact – Stable staffing improves resident outcomes, satisfaction, and safety.

     

When you work with Goodwill, you gain a staffing partner that understands your challenges and provides reliable solutions every time.

Our Recruitment Process

Quality staffing begins with a strong recruitment system. At Goodwill, we follow a step-by-step process designed to identify, vet, and place only the best candidates.

  1. Needs assessment – We consult with your facility to understand exact requirements.
  2. Candidate sourcing – We draw from a network of qualified professionals across Canada.
  3. Screening and credentialing – Every candidate undergoes license verification, reference checks, and background screening.
  4. Skills matching – We place candidates in roles that align with their expertise and experience.
  5. Placement and follow-up – Once assigned, we maintain communication to ensure satisfaction and performance.

This process guarantees that facilities receive professionals who are not only qualified but also suited to the environment.

Impact on Resident Care

The ultimate goal of staffing is to improve resident outcomes. Stable staffing in long-term care homes results in:

  • Better resident safety due to consistent monitoring.
  • Improved quality of life through regular attention and support.
  • Stronger relationships between staff and residents.
  • Higher satisfaction for families who trust the care being delivered.

By reducing turnover and filling shifts quickly, Goodwill helps create an environment where residents feel secure and valued.

Compliance and Quality Assurance

Long-term care homes operate under strict provincial and federal regulations. Non-compliance can lead to penalties, reputational damage, and loss of trust. Staffing is one of the most critical factors in meeting these requirements.

Goodwill Staffing and Recruitment helps facilities stay compliant by:

  • Providing professionals who meet provincial licensing requirements.
  • Ensuring up-to-date credentialing and documentation.
  • Supplying adequate staff levels to meet mandated ratios.

Facilities that partner with us gain peace of mind knowing their staffing strategies align with industry standards and regulatory obligations.

Easy and Transparent Staffing Process

We consult with your facility to understand exact requirements.

We draw from a network of qualified professionals across Canada

Candidates are screened and credentialed

Ongoing support throughout the assignment

Frequently Asked Questions

Yes. We offer full shift coverage, including evenings, overnights, weekends, and holidays. Our staffing pool includes professionals who are specifically available for non-standard hours to ensure seamless 24/7 care.

Absolutely. Our Personal Support Workers are experienced in dementia care, mobility support, palliative assistance, and responsive behavior strategies. Each PSW is selected based on their experience and training to match your residents’ unique needs.

Depending on the role and location, we can often fill positions within 24–72 hours. For urgent requests, our team will prioritize placement and maintain communication with your care home at every step.

We encourage it! Many clients use our contract-to-hire model to evaluate performance before offering a permanent position. We also offer direct permanent placement services for long-term care homes. In addition to temporary and contract coverage, we offer permanent placement services and contract-to-hire options tailored to your hospital’s hiring strategy.

Our RNs often oversee care plans, provide assessments, administer medications, and supervise PSWs and LPNs. LPNs (or RPNs) support daily care activities, medication administration, wound care, and documentation. Both roles are experienced in long-term and palliative care environments and are matched to facilities based on care complexity and resident needs.

Ready to Strengthen Your Care Team?

Get a response from our team within 1 business day or call 1-343-309-5318 | Email [email protected]

Ready to Strengthen Your Care Team?

Get a response from our team within 1 business day or call 1-343-309-5318 | Email [email protected]

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